Safety and quality control

Description of quality assurance management duties of Karun Airlines
 
This management has been formed in accordance with the requirements and regulations of the International Civil Aviation Organization of Iran, which considers the existence of a supervisory and control system necessary. Which is the scope of all departments within the organization and companies involved in domestic and foreign contracts, for example, can control and quality and health of food delivered to the flight from the entry of raw materials and production process to final control and delivery to flights daily or The process of repairing and maintaining aircraft and its compliance with the methods and instructions of the manufacturer and the implementation of domestic regulations and other considerations, although the relevant departments are legally and functionally obliged to comply with the regulations, but ultimately "Re-control and monitoring is also part of the tasks of quality control management. Briefly, the scope of supervision can be exemplified in the sections of flight operations - technical engineering and repairs - flight services - cargo and passenger services and ground services.
 
Safety management approaches
Safety approaches can be classified into three categories.
 
Classification 1: Institutions can be classified in terms of their field of activity and the perspective of a safety. In this classification, the effectiveness of the approaches is not necessarily comparable and each approach will be appropriate for a particular institution.
 
Second classification: Institutions are classified by passive, active or predictive approaches. In this classification, the best is the predictive approach and the weakest is the passive approach.
 
The third category: includes traditional and modern approaches. Traditional and modern approaches are specific to service providers and safety oversight bodies. What is certain is that the traditional approach to safety must now be embedded in the nature of the operation, and safety management must be done with a new approach.
 
 
First category:
Approaches of different institutions
Customers' approach to safety
The approach of aviation service customers, or airline passengers, is to expect no accident. From the passengers' point of view, safety means zero number of accidents or worrying events.
 
Executive approach to safety
This is the specific approach of aviation service providers. They implement safety procedures to provide safe services. Their most significant tool for safety is the implementation of a safety management system.
 
Regulatory approach to safety
This is a specific approach of regulatory or governing bodies. National, regional and international institutions monitor the safety of services provided by the various bodies under their supervision and take appropriate decisions to improve safety.
 
 
The second category:
Passive, active and predictive approaches
In one classification, three approaches can be placed: Reactive, Proactive and Predictive.
To better understand these approaches, it is necessary to first study the concepts of risk, incident and risk.
The management of each organization, at a time, becomes sensitive to the deficiency or problem and plans to eliminate it or take the necessary measures to prevent the recurrence of the defect. The time and factors that motivate the organization's management to take action determine the organization's approach.
 
Passive approach
In this approach, whenever an unfortunate event occurs, the issue is investigated, the possible effects of the event are eliminated, and planning is done to prevent a recurrence. Because in this approach, the current first occurs unexpectedly and then the organization reacts, it is called reactive or passive.
 
Active approach
In this approach, the organization is sensitive to the risk, not the event. Whenever there is a risk that an adverse event may occur as a result of the operation, the organization becomes sensitive and takes action to eliminate the risk and plan to prevent the risk from recurring. In this approach, action is taken before an unfortunate event occurs.
 
Predictive approach
In the predictive approach, the organization identifies the factors that will cause risk by studying and examining the field in which it operates, and takes action to correct them. In this approach, before creating a risk, the organization will react to correct the context.
The image below is an efficient expression of this idea. The red part is the part where something bad happened. This is the arena of passive action. Before an accident occurs, there will be hazards in the system that will be triggered by the operation by triggering these hazards. The yellow part indicates the dangers of a system and the work on this field is done in an active approach. The green part is also the field of activity of the organization. In this context, due to some defects or improper arrangements, risks may arise that in turn will lead to the occurrence of the event. Organizations with a predictive approach will start their actions from this field and stage - before the occurrence of the event and even creating a risk.
 
All three approaches are valuable in their own right.
No organization will be free from adverse events and thus will not be safe from dangers. Therefore, the introduction of a predictive approach negates the active approach and the active approach does not negate the passive approach. However, in an organization with a predictive approach, risks will arise. At this time, the organization must take active action, as well as take appropriate action in the event of an adverse event with a passive approach.
 
Third category:
Traditional and modern approaches
There are different approaches to safety, both in terms of implementation and oversight. What is certain is that traditional and old-fashioned approaches